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IT Manager

Posted by: Nintendo of America Inc.

Posted date: 2013-Aug-14

Location: Redmond, WA

Nintendo of America Inc.
The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Wii U™ and Wii™ home consoles, and Nintendo 3DS™ and Nintendo DS™ families of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold more than 4 billion video games and more than 637 million hardware units globally, including the current-generation Wii U, Nintendo 3DS and Nintendo 3DS XL, as well as the Game Boy™, Game Boy Advance, Nintendo DS, Nintendo DSi™ and Nintendo DSi XL™, Super NES™, Nintendo 64™, Nintendo GameCube™ and Wii systems. It has also created industry icons that have become well-known, household names such as Mario™, Donkey Kong™, Metroid™, Zelda™ and Pokémon™. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Western Hemisphere. For more information about Nintendo, please visit the company's website at http://www.nintendo.com.
Description of Duties 
  • Manages one or more information systems functions for specific user group/functional area.
  • Responsible to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization. The IT Manager will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The IT Manager will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. This person will also define and implement IT policies, procedures, and best practices for their assigned area.
The managerial role of Infrastructure Manager - Middleware/Database Engineering has responsibility for the following assigned IT Technology areas or functions:
  • All Enterprise Service Bus
  • All J2EE application containers, common services and elements
  • All ESB framework services
  • All Oracle, Microsoft SQL or other databases
  • Oracle OEM
  • Apache & Tomcat
  • Initiates and implements database and middleware solutions
  • Serves as main point of contact for all database and middleware related matters
  • Manage information technology and computing systems/software
  • Manage human resources to effectively support personnel growth and appropriate use of technology
  • Ensure technology is accessible and equipped with current hardware/software
  • Monitor and maintain technology to ensure maximum access
  • Manages design and operation of Enterprise Service Bus
  • Develops and maintains the standards for J2EE application containers
  • Develops framework services for the ESB
  • Develops common services and elements for J2EE application containers
  • Ensures high availability of critical components of ESB through design, monitoring, and training of operation staff
  • Works with Analysts and Customers to provide accurate and clear insight about our business.
  • Oversees processes and mechanisms to ensure the reliable and consistent operation of Enterprise Service Bus.
  • Oversee operation of Enterprise Service Bus.
  • Oversee standards for deployment of application servers.
  • Oversee shared enterprise services for execution within ESB.
  • Oversee shared tools for services to use involving logging, performance metrics, and other common functions.
  • Oversee, manages and deploys architectures to ensure high availability of applications such as application load balancers.
  • Oversee system design and engineering of hardware and software to support Oracle standalone, RAC databases, and Oracle Applications.
  • Leverage technologies such as partitioning, load balancing, replication, and caching in design to meet performance needs.
  • Oversee the design and engineering of database tables and objects to ensure maximum performance and availability.
  • Oversee the design and implement synchronous and asynchronous replication as appropriate to ensure recovery and reporting.
  • Leverages Control-M to automate tasks and manage the environment.
  • Oversee integration of database monitoring into Zenoss operational monitoring.
  • Oversee design and engineering of database tables and objects to ensure maximum performance and availability
  • Partners with stakeholders across the enterprise to identify data storage and retrieval solutions
  • Key participant in defining and executing the future database technologies
  • Keeps current on Oracle Database release changes and patches, and works with the business and IT stakeholders to assess impact
  • Leads the design and architecture for databases (warehouses and OLTP)
  • Manages day to day operation, tuning, backup, and monitoring of databases
  • Liaisons with IT managers, development and technical support teams ensuring needs are met
  • Ensures issues are identified, tracked, reported on and resolved in a timely manner
  • Continually seeks opportunities to increase customer satisfaction and enhance business relationships
  • Schedules and conducts monthly security compliance meetings.
  • Planning and execution of database and enterprise bus additions, upgrades, and changes for all NOA sites.
  • Oversees the administration and maintenance of the company's database and enterprise bus infrastructure, and provides technical guidance/direction to engineers as needed.
  • Reviews and approves all database and enterprise bus infrastructure changes prior to implementation.
  • JSOX, PCI and risk assessments scheduling, plans, and mitigation.
  • Maintains related disaster recovery plans, scripts, and coordinates testing.
  • Manages database and middleware related incidents and problems.
  • Oversees the administration of the database and middleware.
  • Works with project teams to help implement new systems and applications.
  • Action Memo and invoice review/approvals.
  • Builds and maintains relationships with vendors to include contract negotiations and establishment of service agreements
Summary of Requirement 
  • Typically requires a minimum of 12 years of related experience, including leadership and employee development.
  • In-depth understanding of Information Technology Organization, Processes, Procedures, Controls, Standards, Platforms, Technologies and Best Practices for assigned areas 
  • Understanding of video game distribution business and industry
  • Strong understanding of company and IT department organization, objectives, goals and culture 
  • Understanding the preferred IT environments, technologies, and architectures
  • Demonstrated management and leadership skills
  • Strong understanding of corporate polices and compliance (i.e. information security, privacy, Jsox, risk management, disaster recovery, etc.)
  • Strong knowledge of management, programming, operational and complexity aspects of information technology
  • Ability to make sound strategic decision, prioritize multiple projects and work in fast-paced, confidential environment
  • A strategic thinker who is well respected for his/her business, organization and technical knowledge and depth
  • A track record of managing, organizing, overseeing and delivering several complex projects simultaneously
  •  In-depth knowledge of Oracle Database
  • In-depth knowledge of middleware
  • Understanding of Unix/Linux systems
  • Understanding Load Balancing technologies in a large multi-datacenter environment.
  • Thorough understanding of computer hardware components and technologies.
  • Thorough understanding of network and application security configuration and best practices.
  • Thorough understanding of TCP/IP and protocol analysis.
  • Thorough understanding of Security from a Database, Middleware, Unix System, Network and Web Application perspective.
  • Understanding of current virtualization technologies for each platform
  • Familiarity with redundancy, replication, and backup technologies for each platform
  • Familiarity with database and middleware administration
  • Familiarity with application change control administration
  • Familiarity with compliance of PCI, PII, SOX and JSOX.
  • Undergraduate degree in Computer Science, a related field, or equivalent. Post-graduate coursework may be desirable or required
** Applications and resumes will only be accepted through Nintendo's website, https://nintendo.taleo.net/careersection/10000/jobdetail.ftl?lang=en&job=130000002Z, as we no longer accept paper, faxed, or emailed resumes.
We are an equal opportunity employer valuing diversity…celebrating strengths.

Job Title IT Manager
Post Details
Posted By Nintendo of America Inc.
Location Redmond, WA
Location Redmond
Job Type Full-time
Classification Engineering

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